What we collect from you
Account information such as your email address, name, date of birth to create and manage your account; and to communicate with you for updates on our product, policies, or promotional events
Name of the 3rd party such as Apple, Google, or Facebook, if you use single sign on service to create account instead of entering your email address manually
Sex to provide the results as we run different technologies for each sex
The audio file you record for measuring uroflow
Your mobile model name(such as iPhone 13, or iPhone 12 mini), iOS version and our product version to provide results based on the hardware specifications, since every device has different components and characteristics.
What we may collect from you, if provided
Clinic code to share your measurement results with your physician that gave you the clinic code
BPH profile, weight, height, IPSS, or OABSS, if provided to provide you a better service
Usage data which is not linked to your identity
Your message sent to us via Contact form within the app or website
How we may use or disclose information about you
We may use or disclose information about you for the purpose of the following activities:
To provide you the service
To answer any questions or address complaints made by you
To inform you about updates or change made on our products, services, terms, policies
To inform you about our new services or promotional events
To share your results with your physician (subject to your consent by entering the clinic code or during the sign-up process)
To manage your payments if you choose to do so
To improve the service quality
To understand how you are using the service
Your Deletion Request Rights
Upon receipt of written request from you to delete your data, we will confirm your verifiable user request, and permanently thus irrevocably eliminate your data. To request the deletion, email us at privacy@Soundable.Health